(408) 831-2583
Show Captain Information
Show Captain Responsibilities
Pre-Show Client Communication
As the Show Captain (Detective), you are responsible for establishing contact with the client 24-48 hours prior to the scheduled performance. This initial conversation sets the tone for a successful event and addresses any last-minute concerns.
Personal Introduction
Introduce yourself as one of the actors for their upcoming murder mystery
Hi i'm ______ I'm one of/am the actor(s) on your murder mystery show
Talk Through the Details
Confirm all details of the show (date, time, location, show theme)
Double-check the timeline
When you'll be there to set up
When the show starts
Ask about any hard time outs
Chat about the venue setup and any space considerations
Including parking and where to unload
Coordinate with their food service timing if applicable
Go over any tech needs (music, lighting, etc.)
Mention any special elements for their particular show
This covers things mentioned in the show email like customization or client requests
Reassure & Build Excitement
Address any questions they still have
Give them a quick rundown of what to expect
Let them know they're in good hands
Assure them you and your team will be ready to give them an amazing experience
This quick check-in makes sure everyone's expectations are aligned and gives the client someone to contact if anything comes up at the last minute.
If anything really unexpected comes up in your client call - like they tell you a different date - text Mylissa (408) 831-2583 immediately so she can call you.
Cast Coordination
As Show Captain, you'll need to connect with your fellow actors to ensure everyone is aligned.
Rehearsal Planning
Reach out to your cast members to find a mutually convenient rehearsal time
Set up and facilitate the rehearsal session
This can be via zoom, email, phone call, or in person
Travel Arrangements
Discuss carpooling options if cast members live in proximity to each other
Coordinate meeting points and departure times if sharing transportation
Ensure everyone has the correct address / parking information
Including updating everyone with new information gathered from the client call
Show-Specific Details
Verify that everyone knows what characters everyone has chosen
What needs do you as detective, have of them as that character
Ensure everyone has access to their character materials
Highlight any unique elements of this performance
(customization, specific client requests, venue specific considerations)
Coordinate when and where to meet before guest arrival
Pre-Show Check-In
Make sure everyone has the phone number for the Back Up should they be needed
Establish a communication channel for day-of questions (text group, etc.)
Confirm everyone's arrival time at the venue
If any surprises come up - text Mylissa (408) 831-2583. Mylissa is here to help coordinate where needed.
Show Materials Management
As Show Captain, you're responsible for all the physical elements that make our shows come to life. This includes handling show boxes, props, and decor from pickup to return.
Pre-Show Collection
Check your show email to identify which specific boxes and equipment you need and when they will be ready to collect
Visit the designated storage unit location (Santa Clara or San Leandro)
Storage Locker Instructions
Use the Inventory Sign Out form to document exactly what you're taking
When to use: When you’re taking a box or materials from storage
How to use: Make sure to select the correct storage location and from there follow the prompts to select the boxes and any signs, sound or carts you’re taking.
Confirm all necessary contents are present using the checklist on the box lid
Pack everything securely for transport to the venue
Post-Show Responsibilities
Collect and account for ALL show materials and props
Repack boxes using checklists and/or quick pack guides affixed to the box itself
Inventory Checklist
San Leandro
Ensure nothing is left behind at the venue
Transport everything back to the correct storage unit
NOTE: Don't worry too much about collecting pens, and please do not pick up used programs
Return and Sign-In
Return all materials to their designated locations in the storage unit
Unless otherwise directed in your show email for a different pass off
Storage unit open hours are 6am-10pm at both units
Complete the Inventory Sign In form to document the return
When to use: When you’re returning a box or materials back to storage
How to use: The form will prompt you to select a location and then box. The form will ask you to confirm that all contents of the box are being returned, if there are still enough paper goods for the box to go out to another show, and whether there are any issues with the box that need to be noted. It will then prompt you to advise if you are returning any decor, signs, sound or carts. Then you will have an opportunity to add further comments or to advise if there is anything else we need to know - any damaged or missing items can be mentioned here.
If you took any photos (which we would love you too) you can add them in here
Note any damaged, missing, or low-stock items
Report any issues that need attention before the next use (you can do this via the sign in)
Important Notes
If you don't have data/wifi at the storage unit, you can complete the forms before or after your visit
The forms can be used as convenient checklists during packing
Each box has a guide on the lid to help with proper organization
Always check consumable supplies (like paper goods) and report when they're running low
Proper materials management ensures our shows run smoothly and that the next team has everything they need for their performance.